Your Student Success Coach serves as your liaison to help connect you with services offered, referrals to other departments or resources, to answer questions you may have and to help guide you through your time here at New River CTC. Your Coach may also complete your initial advising and registration appointment depending upon your major.
You are assigned a Student Success Coach upon completion of your admission requirements. You will receive an email and/or text with your coach’s contact information. Your coach will check in you periodically to help keep you on track and see how your semester is going. Please feel free to reach out to your Coach.
Student Success Coaches may provide you with:
- Referrals for tutoring and other services
- Academic Advising (depending upon
- your major)
- Accuplacer testing
- Life Skills Coaching
- Placement Testing
- Academic Plans of Improvement (based on Financial Aid Office referral)
- Help connect with other offices or departments
Student Success Coach Contact Information
Student Success Coaches
Advanced Technology Center
527 Odd Road
PO Box 307
Ghent, WV 25843
(304) 929-3315
Greenbrier Valley Campus
653 Church Street
Lewisburg, WV 24901
(304) 647-6594 or
(304) 647-6566
Mercer County Campus
304 New Hope Road
Princeton, WV 24740
(304) 818-2014
Nicholas County Campus
6101 Webster Road
Summersville, WV 26651
(304) 883-2465 or (304) 883-2437
Raleigh County Campus
280 University Drive
Beaver, WV 25813
(304) 929-5016 or (304) 929-5005
Disability Services
Students with special needs are encouraged to contact the Director of Student Services before the start of the semester to request accommodation. If you have documented disabilities, you are eligible for ADA accommodations if they meet the conditions of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. You must self-identify and provide appropriate written documentation of your disability. The information provided is treated as confidential and is not released to anyone without your prior consent. If you qualify for services, you should work closely with the ADA Coordinator. Reasonable modifications in policies, practices, and procedures are implemented to assure equal access to individuals with disabilities. The ADA Coordinator will prepare the “Notification of Need for Accommodation” letters for the faculty. The student is required to give their faculty the letter and discuss the accommodation approved. Should you experience a temporary disability during the semester, you must provide reasonable and timely notice of the need for accommodation and services substantiated by appropriate documentation. All inquiries are confidential. Further information is available in the Student Handbook.
Wennetta Marie Rhodes,
Director of Student Services
Title IX, Title VI, 504/ADA Coordinator
New River Community and Technical College
280 University Drive
Beaver, WV 25813
Telephone: (304) 929-5027
Fax: (304) 929-6708
Email: wrhodes@newriver.edu
Web: https://www.newriver.edu/nondiscrimination
ADA@newirver.edu
Library Services
Library services are available to all New River Community and Technical College students both online and inperson through the College’s Library located on the Greenbrier Valley Campus.
The New River CTC library web page provides access to electronic library services and resources and databases, including numerous EBSCO databases, LexisNexis Uni (full text national and international newspaper articles, legal, business, and biographical databases), and interlibrary Loan Request forms. For further information and assistance, contact the Colleges Librarian at (304)647-6575 or amcmillion@newriver.edu.
College Portal
The New River CTC portal is a single sign-on access point for New River Community and Technical College online resources. Services available through the portal include:
- Email-using Outlook Web Access, email is the College’s official method for electronic communication.
- Self-Service Banner-provides access to course schedules, financial aid, unofficial transcripts, grades, and your official address and phone information.
- Brightspace-this Learning Management System (LMS) is where online course content is available and if you take an online class, you will find assignments, assessments, your syllabus, and other course information as well as communication tools.
- Zoom-is an audio and video conferencing solution that includes chat, whiteboard, and screen sharing options. The client is a free download (for computers and mobile devices) and some courses rely heavily on Zoom for communication and to deliver course information.
- Regroup-is a mass notification system used for both emergencies and non-emergencies to send text messages to cell phones and to email inboxes. Users must input cell numbers and personal email accounts to receive notifications more quickly than relying on New River email inboxes.
- LinkedIn Learning-is an online repository of training information that can be used within courses or as a “just in time” learning tool for all students and employees.
- Bookstore-the online bookstore is available to purchase all required materials for courses (payment can be made with a credit card, PayPal, or with financial aid vouchers).
Information Technology Services
There are also links in the portal to the Help Desk, Library Services, and People Search (the College’s online directory). As a new user, when you first access the portal, you must provide responses to a few questions to confirm your identity and then create a One Time Passcode (sent to your cell or personal email) to complete the creation of your account. More information about how to access and use these services is available in the online orientation and from our Information Technology Services website.
All students are expected to monitor their New River email account for important information from College instructors and staff. The College’s email system is the official method of communication among students and employees. All students are encouraged to register your cell phone in Regroup so you can receive text-based emergency alert messages that may be about class cancellations or emergency issues on your campus. You can add your cell phone and personal email account information to your Regroup profile through the portal (see this page for more information). For assistance, please contact the Information Technology Help Desk at (304) 929-6725 or itsupport@newriver.edu.
Insurance
As set forth in the Affordable Care Act, individuals are required to maintain health insurance coverage. New River Community and Technical College does not directly offer health insurance programs for students or endorse any particular health insurance plans for our students, but we can share information about specific plans that have been developed for college students by private companies. It is up to you to contact these companies to find out about these plans and decide whether to purchase a particular plan. Information on available health insurance plans for students is available the federal government’s Health Marketplace.
Veteran Services
New River Community and Technical College welcomes Veteran students and can provide services to assist Veterans and dependents with college from the enrollment process to applying for VA Educational Benefits and graduation. College credit may be awarded for experience in the military, please see our Military Service section of this catalog for more information. You may contact Veteran Certifying Official at (304) 647-6566 or find more information on the Veteran’s Benefits page on the College website.
Student Organizations and Activities
You are encouraged to become involved with student organizations at New River Community and Technical College where you can impact your campus through student government activities, professional organizations and honorary societies. Student events, community service activities, leadership programs and other types of events are typically sponsored on New River CTC’s campuses and in the communities served by the College. For a list of student organizations and advisor contact information, please refer to the https://www.newriver.edu/studenthandbook/ located on the College website.
Student Government Association
The Campus Student Government Associations (SGA) at New River CTC represents the student body; aid in making decisions on college processes directly affecting students; serve as a link between the College administration and the student body in affairs of general welfare; and improves student relationships, initiative, selfexpression, intercollegiate, community and school activities at the College. Each member of SGA is responsible for representing the student body concerning their preference for social activities and for seeking activities planned.
Each campus elects’ officers and representatives to serve for the year. Students interested in participating can find contact information for their New River CTC Campus SGA staff advisor in the https://www.newriver.edu/studenthandbook/ under “Student Activities, Clubs and Organizations.”
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